Frequently Asked Questions
Find answers to the most common questions about our products, customization options, branding, packaging, and global shipping support.
What products does CKI Industries manufacture?
CKI Industries manufactures a wide range of stainless steel products including tableware, serveware, kitchenware, drinkware, barware, hotelware, and customized metal products for hotels, restaurants, and brands.
Do you offer product customization?
Yes, we offer complete product customization as per client requirements, including design, size, shape, weight, thickness, finish, and pattern.
Can you manufacture products as per our design or sample?
Yes, we can manufacture products based on your drawings, reference images, or physical samples. Our team also assists in refining designs for better production results.
Do you provide private labeling or branding services?
Yes, we provide private labeling and branding services such as logo engraving, embossing, laser marking, and branded packaging.
Is customized packaging available?
Yes, we offer customized packaging options including branded boxes, export packaging, protective packing, and special packing as per client needs.
What materials do you use for manufacturing?
We primarily use high-quality stainless steel, Copper, Brass, Bronze, Wooden Craft in various grades. Other metals can also be used depending on product requirements.
Can product weight and thickness be customized?
Yes, product weight, thickness, and material specifications can be customized according to your functional and quality requirements.
Do you develop new product designs?
Yes, we support new product development. Our team can help design new products based on market trends and customer ideas.
What is your minimum order quantity (MOQ)?
MOQ depends on the product type and level of customization. Please contact us with your requirements for exact details.
Do you supply products for hotels and restaurants?
Yes, we specialize in supplying durable and professional-grade products for hotels, restaurants, cafés, Bar and catering businesses.
Do you export products internationally?
Yes, we export our products worldwide and have experience handling international orders and export documentation.
Can you assist with import and shipping support?
Yes, we provide complete Air and Ocean shipping and export support, including packaging, documentation, and coordination to help you with smooth importing.
What quality standards do you follow?
We follow strict quality control processes at every stage of manufacturing to ensure durability, finish, and consistency.
Can I request samples before placing a bulk order?
Yes, samples can be provided for quality evaluation. Sample availability and charges depend on the product.
What finishes are available?
We offer multiple finishes such as mirror polish, matte, satin, hammered, brushed, and Diffrent type of coating customized finishes.
How long does production take?
Production timelines depend on order quantity and customization level. Estimated timelines are shared after order confirmation.
Do you manufacture eco-friendly and reusable products?
Yes, our stainless steel, Copper, Brass, Wooden Craft products are reusable, durable, and eco-friendly alternatives to disposable items.
Can you handle bulk and large-volume orders?
Yes, we have the capacity to handle bulk orders while maintaining consistent quality and timely delivery.
How can I place an enquiry or order?
You can place an enquiry through our website, contact form, email, or WhatsApp. Our team will assist you promptly.
Do you provide after-sales support?
Yes, we provide full customer support even after order completion to ensure satisfaction and long-term partnership.
